What ages of patients do you see?

We provide care for patients of all ages, from children to seniors.

Do you accept walk-in patients?

We recommend scheduling in advance, but limited same-day appointments may be available.

How do I make an appointment?

You can schedule by phone, online through our website, or in person at our office.

What are your office hours?

Our hours vary by location, but we typically offer weekday, evening, and limited weekend hours.

Do you offer telehealth visits?

Yes, many conditions can be addressed through secure virtual visits.

Do I need to bring anything to my first appointment?

Please bring a photo ID, insurance card, medication list, and any relevant medical records.

How can I access my medical records?

You can securely access records and lab results through our patient portal.

Do you have bilingual staff?

Yes, we have team members who speak multiple languages to assist patients.

Do you accept my insurance?

We accept most major insurance plans. Contact our office or check our website for the current list.

Do you see patients without insurance?

Yes, we offer self-pay options and can discuss affordable payment plans.

What forms of payment do you accept?

We accept credit/debit cards, checks, and HSA/FSA accounts.

Will I know the cost before my appointment?

Yes, we can provide cost estimates and explain coverage before your visit.

Do you bill insurance directly?

Yes, we handle claims with your insurance company on your behalf.

Do you provide annual physicals?

Yes, we recommend a yearly physical exam for all patients.

Can I get vaccinations at your office?

Yes, we provide routine vaccines for children and adults, including flu and COVID-19 shots.

Do you offer women’s health services?

Yes, including Pap smears, birth control consultations, and wellness screenings.

Do you offer men’s health services?

Yes, we provide preventive screenings, prostate health checks, and wellness counseling.

Do you provide pediatric care?

Yes, we offer well-child visits, immunizations, and sick care for children.

Do you manage chronic conditions like diabetes or hypertension?

Yes, we help patients manage ongoing health concerns through regular monitoring and treatment.

Can I transfer my prescriptions to your office?

Yes, we can manage and refill prescriptions as appropriate.

Do you provide referrals to specialists?

Yes, we coordinate with trusted specialists when additional care is needed.

Do you offer lab testing on-site?

Yes, many basic labs can be drawn in our office, with results available in your portal.

Can you help with mental health concerns?

Yes, we provide screenings, counseling support, and referrals to mental health providers when needed.

How far in advance should I book my appointment?

We recommend scheduling at least 1–2 weeks in advance for routine visits.

Do you have same-day appointments for urgent needs?

Yes, we reserve slots for urgent care visits.

How long will my appointment last?

Typical visits last 20–30 minutes, depending on the reason for your visit.

What if I need to cancel or reschedule?

Please call at least 24 hours in advance to avoid cancellation fees.

Will I always see the same provider?

We do our best to schedule you with your preferred provider, but availability may vary.

Do you have an online patient portal?

Yes, you can view records, schedule appointments, and message your provider securely online.

Can I request prescription refills through the portal?

Yes, most refills can be requested and approved online.

Can I view lab results online?

Yes, lab results are uploaded to your portal once available.

Can I pay my bill online?

Yes, we offer secure online payment options.

Is telehealth covered by insurance?

Most insurers cover telehealth visits, but coverage varies by plan.

Do you charge for missed appointments?

We may charge a no-show fee if you do not cancel 24 hours in advance.

What is your privacy policy?

We strictly follow HIPAA guidelines to keep your health information secure.

Can family members attend my appointment?

Yes, with your consent, family members can join you in person or virtually.

Do you provide forms for work or school?

Yes, we can complete necessary medical forms during your visit.

Do you provide travel vaccines or advice?

Yes, we offer travel medicine consultations and vaccines when available.

Do you offer weight management programs?

Yes, we provide counseling, nutrition advice, and support for weight management.

Can you help with smoking cessation?

Yes, we provide resources, medications, and counseling to help patients quit smoking.

Do you do sports physicals for students?

Yes, we offer school and sports physicals.

Do you offer allergy testing?

We provide basic allergy evaluations and can refer to specialists if needed.

Do you manage minor injuries like sprains or cuts?

Yes, we can treat minor injuries in our office.

How do I contact my doctor after hours?

We have an after-hours line for urgent concerns, and we recommend calling 911 for emergencies.

How quickly do providers respond to portal messages?

We typically respond within 1–2 business days.

Do you offer interpreter services?

Yes, we can arrange professional interpreters if needed.

Is your office wheelchair accessible?

Yes, our facilities are ADA-compliant and fully accessible.

How do I provide feedback about my experience?

You can leave feedback online, through surveys, or directly with our office staff.